The process of setting major
organization objectives and developing plans to achieve them is called:- strategic planning.
HR planning.
job analysis.
environmental scanning.
Human resources planning is:
a technique that identifies the
critical aspects of a job.- the process of
anticipating and making provision for movement of people into, within, and out
of an organization.
the process of setting major
organizational objectives and developing comprehensive plans to achieve these
objectives.
the process of determining the
primary direction of the firm.
The consequences of inadequate
HR planning may include all of the following except:
vacancies that remain
unstaffed.
overhiring followed by
unnecessary layoffs.
the departure of key employees
who are seeking better career opportunities.- a reduction in the
lead time required to hire replacements.
HR managers must be concerned
with meshing HR planning and the:- organization's
strategic plan.
organization's marketing
position.
organization's return on its
human assets.
competitive environment.
- organization's
Human Resources Planning (HRP)
involves all of the following except:
Anticipation of labor shortages
and surpluses
Providing more employment
opportunities for women, minorities and the disabled- Calculating the
estimated cost of human capital for the fiscal year
Mapping out employee training
programs
The term human resource
implies that ____ have the capabilities that drive human performance.
money
materials- people
information
Which of the following is not a
typical HRM issues?
staffing- marketing.
training.
compensation.
To work with people
effectively, we have to understand
legal issues.
economic constraints.
technological developments.- human behavior.
Which of the following is not
among the most distinctive and renewable resources of a company?
employee skill.
employee motivation.
employee knowledge.
employee abilities.
HRM plays an important role in
organizations by balancing the sometimes competing demands of:
competitive challenges and
international challenges.
international challenges and
employee concerns.
employee concerns and HRM
challenges.
competitive challenges and
employee concerns.
Which of the following groups
would not fall under the broad definition of protected classes?
African Americans
women
people above 55
white men
Individuals protected by
federal equal employment opportunity laws include all of the following except:
minorities.
women.
people over age 39.
homosexuals.
Major federal equal employment
opportunity laws attempt to correct social problems of interest to particular
groups of workers called:
significant worker classes.
privileged classes.
protected classes.
equal employment classes.
The Equal Pay Act of 1963
prohibits employers from discrimination in pay based on:
race.
gender.
religion.
age.
Employers that pay men and
women a different salary are violating the Equal Pay Act only if the pay
difference is a result of:
seniority.
merit.
performing work of similar
skill effort and responsibility under similar conditions.
incentive plans.
Discrepancies between the
knowledge, skills, and abilities of the jobholder and the KSA required for the
job can be remedied by:- training.
discipline.
cooperation.
corporate leadership.
11. Job analysis is called the cornerstone of HRM because:
the information obtained is
proactive.
it is the first job given to
new HRM employees.- the information it
collects serves so many HRM functions.
it is required by law.
____ is the process of
attempting to locate and encourage potential applicants to apply for existing
or anticipated job openings.- Recruitment
Selection
Compensation
Placement
In many cases, hiring someone
from outside the organization:- is seen as essential
for revitalization
increases morale among
executives
is the only way to gain
information about a rival's competitive advantage
limits your labor market
- is seen as essential
Using selection tests to
measure applicant KSAOs against competencies for the job is called:
EEO compliance- person-job fit
person-organization fit
indirect expense
The extent to which a selection
tool measures a psychological trait is known as ____
Criterion Validity
Content Validity- Construct Validity
Cross-sectional Validity
The terms "training"
and "development":
mean the same thing
both refer to short term skill
development efforts- refer to a short term
performance orientation vs. a longer term skill development, respectively
refer to skills development in
low level vs. managerial employees, respectively
Many organizations never make
the connection between their ____ and their training programs.
technology
competition- strategic objectives
functional requirements
The four phases of a systems
approach to training are:- needs assessment,
program design, program implementation, and evaluation.
organization analysis, task
analysis, person analysis, and performance analysis.
needs assessment, person
assessment, program implementation, and evaluation.
organization assessment, KSA
assessment, person assessment, and evaluation.
- needs assessment,
The strategic relevance of
performance appraisals refers to:
the extent to which standards
relate to the overall objectives of the organization.
the extent to which standards capture the entire range of
an employee's responsibilities.
the extent to which individuals
tend to maintain a certain level of performance over time.
the extent to which factors
outside the employee's control can influence performance.
TQM and team appraisal are
complementary because:
each focuses on individual
achievement
of the customer focus of TQM- both focus on
performance as a whole, rather than on the individual
both focus on identifying
strengths and weaknesses
A strategic compensation system
is essential for:
job evaluation
human resource planning- motivating employees
and containing labor costs
Fair Labor Standards Act
compliance
Which of the following
statements captures the fundamental logic of high-performance work systems?- All the HR practices
work in complementary fashion to create synergy.
Each of the HR practices
creates high-performance employees in isolation.
These are work systems that are
prominent in high-performance organizations.
These are HR practices used to
manage higher-performing employees.
- All the HR practices
In addition to addressing
competitive challenges, it is important that organizations address all of the
following employee concerns except:
managing a diverse workforce.
recognizing employee rights.- developing high
technologies and processes.
balancing work-family demands.
Which of the following is not
a primary principle for support of high-performance work systems?
shared information
knowledge development- totalitarianism
linking rewards with
performance
High-performance work systems
frequently begin with:
selecting employees.
writing a mission statement.
employee training.- looking at how work
is designed.
All of the following benefits
are realized by redesigning work around key business processes except:
it establishes a work
environment that facilitates teamwork.- it standardizes
employees' skills
it takes advantage of
employees' skills and knowledge.
it empowers employees to make
decisions.
Efforts to design
high-performance work systems in line with external fit issues such as
competitive challenges and company values:
create empowerment in workers- focus the design on
strategic priorities
improve internal fit
accordingly
make the implementation stage
easier
The HR scorecard is used to
diagnose:
short-term organizational
efficiency
long-term organizational
efficiency- competitive strategic
alignment
internal and external fit
Employment stability,
team-based behaviors, and strategy-focused behaviors are used as part of an HR
scorecard to assess:- workforce
deliverables
HR deliverables
External objectives
Top management support
- workforce
A domestic firm that has
leveraged its existing capabilities to penetrate overseas markets is a/an ____
corporation.
transnational- international
multinational
global
An organizational form that has
fully autonomous units operating in multiple countries is:
an international corporation
a multinational corporation
a transnational corporation
a global enterprise
A multinational firm that has
pulled control of operations back into the home office is a/an ____
corporation.
transnational
international
multinational- global
A corporation that treats the
world market as a whole and tries to combine activities in countries to
maximize efficiency is a/an ____ corporation.- transnational
international
multinational
global
Cultural environment includes
all of the following components except:
education/human capital.
values/ideologies.- corporate structure.
religious beliefs.
The term used to refer to the
language, religion, values and attitudes, politics, technology, education, and
social organization of a nation is:
ritual environment
general environment- cultural environment
task environment
84. Affirmative action requires employers
to:
to:
a. fill
minority quotas.
minority quotas.
b. avoid
disparate treatment of protected classes.
disparate treatment of protected classes.
c. avoid
disparate impact on protected classes.
disparate impact on protected classes.
d. analyze their workforce and
develop a plan of action to correct areas of past discrimination.
develop a plan of action to correct areas of past discrimination.
85. Basic
steps in developing an effective affirmative action plan include all of the
following except:
steps in developing an effective affirmative action plan include all of the
following except:
a. issue
a written EEO policy and affirmative action statement.
a written EEO policy and affirmative action statement.
b. survey
present minority and female employment by department and job classification.
present minority and female employment by department and job classification.
c. establish
an internal audit and reporting program to evaluate progress.
an internal audit and reporting program to evaluate progress.
d. establish a quota system and
timetable for hiring.
timetable for hiring.
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