Question
1 of 20 5.0 Points

If a deficiency does not have to do with skills, then it may need to be

addressed in terms of: 

A. removing obstacles. 

B. creating a more positive, motivational climate. 

C. making some type of job change. 

D. All of the above 

Question 2 of 20 5.0 Points

Studies indicate that __________ is one of the leading causes of recent

increases in workplace violence. 

A. stress 

B. substance abuse 

C. financial difficulty 

D. mental illness 

Question 3 of 20 5.0 Points

According to the text, ineffective performance is the result of any of the

following EXCEPT: 

A. the supervisor's experience level. 

B. motivational climate. 

C. skills. 

D. the job. 

Question 4 of 20 5.0 Points

Most Employee Assistance Programs share all of the following characteristics

EXCEPT that: 

A. employees needing assistance are identified and referred to the program. 

B. the employee is introduced to the program and then has his/her problem

valuated. 

C. employees are terminated if they refuse to enter the program. 

D. employees receive professional diagnosis and treatment, usually by an

outside agency. 

Question 5 of 20 5.0 Points

A survey of security directors at Fortune 1000 companies identified __________

as the greatest threat to organizations today. 

A. employee theft 

B. alcoholism 

C. drug abuse 

D. financial instability 

Question 6 of 20 5.0 Points

Human resource managers generally address employee dishonesty problems by

utilizing all of the following EXCEPT: 

A. discipline. 

B. termination. 

C. transfer. 

D. rehabilitation. 

Question 7 of 20 5.0 Points

There is an increased opportunity for fraud during all of the following

situations EXCEPT: 

A. addition of new product line. 

B. periods of fast growth. 

C. high volume inventory. 

D. mergers. 

Question 8 of 20 5.0 Points

The Association of Certified Fraud Examiners found that only 12 percent of

fraud-committing employees: 

A. had a compelling reason to do so. 

B. were over the age of 40. 

C. had been long-time employees. 

D. had a previous conviction. 

Question 9 of 20 5.0 Points

Drinking on the job is an example of a(n) __________ rule violation. 

A. prohibited behavior 

B. productivity 

C. time 

D. insubordination 

Question 10 of 20 5.0 Points

Smoking on the job is an example of a(n) __________ rule violation. 

A. time 

B. insubordination 

C. illegal behavior 

D. safety 

Question 11 of 20 5.0 Points

States adopting a broad public policy exception recognize violations when an

ndividual is discharged for: 

A. asserting a statutory right. 

B. refusing to commit an illegal act. 

C. refusing to violate professional codes of ethics. 

D. All of the above 

Question 12 of 20 5.0 Points

More than three-fifths of all job hazard cases occur in the __________ sector

of the economy. 

A. medical 

B. transportation 

C. security 

D. manufacturing 

Question 13 of 20 5.0 Points

Disorders associated with __________ accounted for about 60 percent of all

illnesses reported. 

A. stressful working conditions 

B. toxic chemicals 

C. repeated trauma 

D. biological hazards 

Question 14 of 20 5.0 Points

The third leading cause of work-related fatalities is: 

A. falling. 

B. highway accidents. 

C. homicide. 

D. poisoning. 

Question 15 of 20 5.0 Points

Exposure to cotton dust can result in: 

A. liver damage. 

B. sterility. 

C. brown lung. 

D. dermatitis. 

Question 16 of 20 5.0 Points

Exposure to microwave radiation can result in all of the following EXCEPT: 

A. sterility. 

B. harm to eyes. 

C. increased risk of cataracts. 

D. liver damage. 

Question 17 of 20 5.0 Points

Accidents and illnesses that must be reported are those that: 

A. result in deaths. 

B. cause the employee to miss work. 

C. require treatment by a physician. 

D. All of the above 

Question 18 of 20 5.0 Points

The color __________ is used to color-code areas where there is a danger of

fire. 

A. gray 

B. orange 

C. red 

D. green 

Question 19 of 20 5.0 Points

Conflict is associated with job dissatisfaction and anxiety. It has also been

linked to: 

A. heart disease. 

B. elevated blood pressure. 

C. excessive eating. 

D. All of the above 

Question 20 of 20 5.0 Points

In 2000, __________ was the sector most affected by repetitive stress injuries

and carpel tunnel syndrome. 

A. manufacturing 

B. services 

C. wholesale trade 

D. retail trade




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