Question
1 of 20 5.0 Points
If a deficiency does not have to do with skills, then it may need to be
addressed in terms of:
A. removing obstacles.
B. creating a more positive, motivational climate.
C. making some type of job change.
D. All of the above
Question 2 of 20 5.0 Points
Studies indicate that __________ is one of the leading causes of recent
increases in workplace violence.
A. stress
B. substance abuse
C. financial difficulty
D. mental illness
Question 3 of 20 5.0 Points
According to the text, ineffective performance is the result of any of the
following EXCEPT:
A. the supervisor's experience level.
B. motivational climate.
C. skills.
D. the job.
Question 4 of 20 5.0 Points
Most Employee Assistance Programs share all of the following characteristics
EXCEPT that:
A. employees needing assistance are identified and referred to the program.
B. the employee is introduced to the program and then has his/her problem
valuated.
C. employees are terminated if they refuse to enter the program.
D. employees receive professional diagnosis and treatment, usually by an
outside agency.
Question 5 of 20 5.0 Points
A survey of security directors at Fortune 1000 companies identified __________
as the greatest threat to organizations today.
A. employee theft
B. alcoholism
C. drug abuse
D. financial instability
Question 6 of 20 5.0 Points
Human resource managers generally address employee dishonesty problems by
utilizing all of the following EXCEPT:
A. discipline.
B. termination.
C. transfer.
D. rehabilitation.
Question 7 of 20 5.0 Points
There is an increased opportunity for fraud during all of the following
situations EXCEPT:
A. addition of new product line.
B. periods of fast growth.
C. high volume inventory.
D. mergers.
Question 8 of 20 5.0 Points
The Association of Certified Fraud Examiners found that only 12 percent of
fraud-committing employees:
A. had a compelling reason to do so.
B. were over the age of 40.
C. had been long-time employees.
D. had a previous conviction.
Question 9 of 20 5.0 Points
Drinking on the job is an example of a(n) __________ rule violation.
A. prohibited behavior
B. productivity
C. time
D. insubordination
Question 10 of 20 5.0 Points
Smoking on the job is an example of a(n) __________ rule violation.
A. time
B. insubordination
C. illegal behavior
D. safety
Question 11 of 20 5.0 Points
States adopting a broad public policy exception recognize violations when an
ndividual is discharged for:
A. asserting a statutory right.
B. refusing to commit an illegal act.
C. refusing to violate professional codes of ethics.
D. All of the above
Question 12 of 20 5.0 Points
More than three-fifths of all job hazard cases occur in the __________ sector
of the economy.
A. medical
B. transportation
C. security
D. manufacturing
Question 13 of 20 5.0 Points
Disorders associated with __________ accounted for about 60 percent of all
illnesses reported.
A. stressful working conditions
B. toxic chemicals
C. repeated trauma
D. biological hazards
Question 14 of 20 5.0 Points
The third leading cause of work-related fatalities is:
A. falling.
B. highway accidents.
C. homicide.
D. poisoning.
Question 15 of 20 5.0 Points
Exposure to cotton dust can result in:
A. liver damage.
B. sterility.
C. brown lung.
D. dermatitis.
Question 16 of 20 5.0 Points
Exposure to microwave radiation can result in all of the following EXCEPT:
A. sterility.
B. harm to eyes.
C. increased risk of cataracts.
D. liver damage.
Question 17 of 20 5.0 Points
Accidents and illnesses that must be reported are those that:
A. result in deaths.
B. cause the employee to miss work.
C. require treatment by a physician.
D. All of the above
Question 18 of 20 5.0 Points
The color __________ is used to color-code areas where there is a danger of
fire.
A. gray
B. orange
C. red
D. green
Question 19 of 20 5.0 Points
Conflict is associated with job dissatisfaction and anxiety. It has also been
linked to:
A. heart disease.
B. elevated blood pressure.
C. excessive eating.
D. All of the above
Question 20 of 20 5.0 Points
In 2000, __________ was the sector most affected by repetitive stress injuries
and carpel tunnel syndrome.
A. manufacturing
B. services
C. wholesale trade
D. retail trade
1 of 20 5.0 Points
If a deficiency does not have to do with skills, then it may need to be
addressed in terms of:
A. removing obstacles.
B. creating a more positive, motivational climate.
C. making some type of job change.
D. All of the above
Question 2 of 20 5.0 Points
Studies indicate that __________ is one of the leading causes of recent
increases in workplace violence.
A. stress
B. substance abuse
C. financial difficulty
D. mental illness
Question 3 of 20 5.0 Points
According to the text, ineffective performance is the result of any of the
following EXCEPT:
A. the supervisor's experience level.
B. motivational climate.
C. skills.
D. the job.
Question 4 of 20 5.0 Points
Most Employee Assistance Programs share all of the following characteristics
EXCEPT that:
A. employees needing assistance are identified and referred to the program.
B. the employee is introduced to the program and then has his/her problem
valuated.
C. employees are terminated if they refuse to enter the program.
D. employees receive professional diagnosis and treatment, usually by an
outside agency.
Question 5 of 20 5.0 Points
A survey of security directors at Fortune 1000 companies identified __________
as the greatest threat to organizations today.
A. employee theft
B. alcoholism
C. drug abuse
D. financial instability
Question 6 of 20 5.0 Points
Human resource managers generally address employee dishonesty problems by
utilizing all of the following EXCEPT:
A. discipline.
B. termination.
C. transfer.
D. rehabilitation.
Question 7 of 20 5.0 Points
There is an increased opportunity for fraud during all of the following
situations EXCEPT:
A. addition of new product line.
B. periods of fast growth.
C. high volume inventory.
D. mergers.
Question 8 of 20 5.0 Points
The Association of Certified Fraud Examiners found that only 12 percent of
fraud-committing employees:
A. had a compelling reason to do so.
B. were over the age of 40.
C. had been long-time employees.
D. had a previous conviction.
Question 9 of 20 5.0 Points
Drinking on the job is an example of a(n) __________ rule violation.
A. prohibited behavior
B. productivity
C. time
D. insubordination
Question 10 of 20 5.0 Points
Smoking on the job is an example of a(n) __________ rule violation.
A. time
B. insubordination
C. illegal behavior
D. safety
Question 11 of 20 5.0 Points
States adopting a broad public policy exception recognize violations when an
ndividual is discharged for:
A. asserting a statutory right.
B. refusing to commit an illegal act.
C. refusing to violate professional codes of ethics.
D. All of the above
Question 12 of 20 5.0 Points
More than three-fifths of all job hazard cases occur in the __________ sector
of the economy.
A. medical
B. transportation
C. security
D. manufacturing
Question 13 of 20 5.0 Points
Disorders associated with __________ accounted for about 60 percent of all
illnesses reported.
A. stressful working conditions
B. toxic chemicals
C. repeated trauma
D. biological hazards
Question 14 of 20 5.0 Points
The third leading cause of work-related fatalities is:
A. falling.
B. highway accidents.
C. homicide.
D. poisoning.
Question 15 of 20 5.0 Points
Exposure to cotton dust can result in:
A. liver damage.
B. sterility.
C. brown lung.
D. dermatitis.
Question 16 of 20 5.0 Points
Exposure to microwave radiation can result in all of the following EXCEPT:
A. sterility.
B. harm to eyes.
C. increased risk of cataracts.
D. liver damage.
Question 17 of 20 5.0 Points
Accidents and illnesses that must be reported are those that:
A. result in deaths.
B. cause the employee to miss work.
C. require treatment by a physician.
D. All of the above
Question 18 of 20 5.0 Points
The color __________ is used to color-code areas where there is a danger of
fire.
A. gray
B. orange
C. red
D. green
Question 19 of 20 5.0 Points
Conflict is associated with job dissatisfaction and anxiety. It has also been
linked to:
A. heart disease.
B. elevated blood pressure.
C. excessive eating.
D. All of the above
Question 20 of 20 5.0 Points
In 2000, __________ was the sector most affected by repetitive stress injuries
and carpel tunnel syndrome.
A. manufacturing
B. services
C. wholesale trade
D. retail trade
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