Question 1 of 20 5.0 Points
The HRM unit is considered to be:
A. action-oriented.
B. people-oriented.
C. globally oriented.
D. All of the above
Question 2 of 20 5.0 Points
There is now evidence that an increase in the use of “people first” practices
results in all of the following EXCEPT:
A. a decrease in turnover.
B. lower productivity.
C. higher profits.
D. higher sales.
Question 3 of 20 5.0 Points
Generation Y members are also called:
A. echo boomers.
B. rebounders.
C. tag-along boomers.
D. reformers.
Question 4 of 20 5.0 Points
To prepare for Generation Y employees, managers should consider providing more
__________ praise.
A. public
B. written
C. sincere
D. specific
Question 5 of 20 5.0 Points
Organizational inefficiencies result in all of the following EXCEPT:
A. poor productivity.
B. spiraling benefits costs.
C. better quality.
D. dissatisfied workers.
Question 6 of 20 5.0 Points
A well-formulated HRM strategy will help aggregate and allocate a firm's
resources into a unique entity on the basis of all of the following EXCEPT:
A. internal strengths and weaknesses.
B. the strength of local unions.
C. changes in the environment.
D. anticipated actions of competitors.
Question 7 of 20 5.0 Points
Samsung believes that __________ is/are the future of the company.
A. innovative products
B. sustainable corporate growth
C. people
D. customer satisfaction
Question 8 of 20 5.0 Points
The letters in ARDM stand for:
A. acquiring, rewarding, directing, and maintaining.
B. acquiring, routing, directing, and monitoring.
C. acquiring, rewarding, developing, and maintaining.
D. None of the above
Question 9 of 20 5.0 Points
Which of the following is a cost associated with labor?
A. Salaries
B. Bonuses
C. Fringe benefits
D. All of the above
Question 10 of 20 5.0 Points
Which of the following occupations is expected to have the fastest employment
growth from 2002 to 2012?
A. Software engineers
B. Home health aides
C. Social and human service assistance
D. Medical assistants
Question 11 of 20 5.0 Points
Which of the following is considered a fully developed nation?
A. Australia
B. Spain
C. India
D. Mexico
Question 12 of 20 5.0 Points
A __________ indicates what an organization's key executives hope to accomplish
in the long run.
A. decree
B. strategy
C. doctrine
D. goal
Question 13 of 20 5.0 Points
Workers who plan, decide, and solve problems using databases, computer
programs, and other technology-driven information sources are called:
A. knowledge workers.
B. information specialists.
C. computer nerds.
D. technical specialists.
Question 14 of 20 5.0 Points
The degree of wholeness in a job, which is the feeling of completing a whole
job as opposed to contributing to only a portion of a job, is its:
A. autonomy.
B. empowerment.
C. task identity.
D. culture.
Question 15 of 20 5.0 Points
Which of the following is NOT a characteristic of an effective group?
A. Members function independently.
B. Members participate fully in group discussion.
C. Group goals are clearly developed.
D. Resources are adequate to accomplish group goals.
Question 16 of 20 5.0 Points
All of the following are levels of strategy generally applied to HRM activities
EXCEPT:
A. strategic.
B. managerial.
C. directional.
D. operational.
Question 17 of 20 5.0 Points
Which of the following would be considered an operational (short term) HR
activity?
A. Examining labor force trends
B. Preparing staffing plans
C. Developing a recruitment marketing plan
D. Establishing a reward system that is linked to strategic goals
Question 18 of 20 5.0 Points
Which of the following is the result of genetic factors and is rarely subject
to change through training?
A. Finger dexterity
B. Interpersonal skills
C. Leadership skills
D. Both B and C
Question 19 of 20 5.0 Points
People are motivated by powerful emotional forces, and work provides an
opportunity for the expression of both __________ and pleasure-seeking drives.
A. regressive
B. aggressive
C. passion
D. self-worth
Question 20 of 20 5.0 Points
__________ is the set of attitudes that predisposes a person to act in a
specific goal-directed way.
A. Motivation
B. Perception
C. Personality
D. Emotion
The HRM unit is considered to be:
A. action-oriented.
B. people-oriented.
C. globally oriented.
D. All of the above
Question 2 of 20 5.0 Points
There is now evidence that an increase in the use of “people first” practices
results in all of the following EXCEPT:
A. a decrease in turnover.
B. lower productivity.
C. higher profits.
D. higher sales.
Question 3 of 20 5.0 Points
Generation Y members are also called:
A. echo boomers.
B. rebounders.
C. tag-along boomers.
D. reformers.
Question 4 of 20 5.0 Points
To prepare for Generation Y employees, managers should consider providing more
__________ praise.
A. public
B. written
C. sincere
D. specific
Question 5 of 20 5.0 Points
Organizational inefficiencies result in all of the following EXCEPT:
A. poor productivity.
B. spiraling benefits costs.
C. better quality.
D. dissatisfied workers.
Question 6 of 20 5.0 Points
A well-formulated HRM strategy will help aggregate and allocate a firm's
resources into a unique entity on the basis of all of the following EXCEPT:
A. internal strengths and weaknesses.
B. the strength of local unions.
C. changes in the environment.
D. anticipated actions of competitors.
Question 7 of 20 5.0 Points
Samsung believes that __________ is/are the future of the company.
A. innovative products
B. sustainable corporate growth
C. people
D. customer satisfaction
Question 8 of 20 5.0 Points
The letters in ARDM stand for:
A. acquiring, rewarding, directing, and maintaining.
B. acquiring, routing, directing, and monitoring.
C. acquiring, rewarding, developing, and maintaining.
D. None of the above
Question 9 of 20 5.0 Points
Which of the following is a cost associated with labor?
A. Salaries
B. Bonuses
C. Fringe benefits
D. All of the above
Question 10 of 20 5.0 Points
Which of the following occupations is expected to have the fastest employment
growth from 2002 to 2012?
A. Software engineers
B. Home health aides
C. Social and human service assistance
D. Medical assistants
Question 11 of 20 5.0 Points
Which of the following is considered a fully developed nation?
A. Australia
B. Spain
C. India
D. Mexico
Question 12 of 20 5.0 Points
A __________ indicates what an organization's key executives hope to accomplish
in the long run.
A. decree
B. strategy
C. doctrine
D. goal
Question 13 of 20 5.0 Points
Workers who plan, decide, and solve problems using databases, computer
programs, and other technology-driven information sources are called:
A. knowledge workers.
B. information specialists.
C. computer nerds.
D. technical specialists.
Question 14 of 20 5.0 Points
The degree of wholeness in a job, which is the feeling of completing a whole
job as opposed to contributing to only a portion of a job, is its:
A. autonomy.
B. empowerment.
C. task identity.
D. culture.
Question 15 of 20 5.0 Points
Which of the following is NOT a characteristic of an effective group?
A. Members function independently.
B. Members participate fully in group discussion.
C. Group goals are clearly developed.
D. Resources are adequate to accomplish group goals.
Question 16 of 20 5.0 Points
All of the following are levels of strategy generally applied to HRM activities
EXCEPT:
A. strategic.
B. managerial.
C. directional.
D. operational.
Question 17 of 20 5.0 Points
Which of the following would be considered an operational (short term) HR
activity?
A. Examining labor force trends
B. Preparing staffing plans
C. Developing a recruitment marketing plan
D. Establishing a reward system that is linked to strategic goals
Question 18 of 20 5.0 Points
Which of the following is the result of genetic factors and is rarely subject
to change through training?
A. Finger dexterity
B. Interpersonal skills
C. Leadership skills
D. Both B and C
Question 19 of 20 5.0 Points
People are motivated by powerful emotional forces, and work provides an
opportunity for the expression of both __________ and pleasure-seeking drives.
A. regressive
B. aggressive
C. passion
D. self-worth
Question 20 of 20 5.0 Points
__________ is the set of attitudes that predisposes a person to act in a
specific goal-directed way.
A. Motivation
B. Perception
C. Personality
D. Emotion
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