Question 1 of 20 5.0 Points



The HRM unit is considered to be: 



A. action-oriented. 



B. people-oriented. 



C. globally oriented. 



D. All of the above 



Question 2 of 20 5.0 Points



There is now evidence that an increase in the use of “people first” practices

results in all of the following EXCEPT: 

A. a decrease in turnover. 

B. lower productivity. 

C. higher profits. 

D. higher sales. 

Question 3 of 20 5.0 Points

Generation Y members are also called: 

A. echo boomers. 

B. rebounders. 

C. tag-along boomers. 

D. reformers. 

Question 4 of 20 5.0 Points
To prepare for Generation Y employees, managers should consider providing more

__________ praise. 

A. public 

B. written 

C. sincere 

D. specific 

Question 5 of 20 5.0 Points

Organizational inefficiencies result in all of the following EXCEPT: 

A. poor productivity. 

B. spiraling benefits costs. 

C. better quality. 

D. dissatisfied workers. 

Question 6 of 20 5.0 Points

A well-formulated HRM strategy will help aggregate and allocate a firm's

resources into a unique entity on the basis of all of the following EXCEPT: 

A. internal strengths and weaknesses. 

B. the strength of local unions. 

C. changes in the environment. 

D. anticipated actions of competitors. 

Question 7 of 20 5.0 Points

Samsung believes that __________ is/are the future of the company. 

A. innovative products 

B. sustainable corporate growth 

C. people 

D. customer satisfaction 

Question 8 of 20 5.0 Points

The letters in ARDM stand for: 

A. acquiring, rewarding, directing, and maintaining. 

B. acquiring, routing, directing, and monitoring. 

C. acquiring, rewarding, developing, and maintaining. 

D. None of the above

Question 9 of 20 5.0 Points

Which of the following is a cost associated with labor? 

A. Salaries 

B. Bonuses 

C. Fringe benefits 

D. All of the above 

Question 10 of 20 5.0 Points

Which of the following occupations is expected to have the fastest employment

growth from 2002 to 2012? 

A. Software engineers 

B. Home health aides 

C. Social and human service assistance 

D. Medical assistants 

Question 11 of 20 5.0 Points

Which of the following is considered a fully developed nation? 

A. Australia 

B. Spain 

C. India 

D. Mexico 

Question 12 of 20 5.0 Points
A __________ indicates what an organization's key executives hope to accomplish

in the long run. 

A. decree 

B. strategy 

C. doctrine 

D. goal 

Question 13 of 20 5.0 Points

Workers who plan, decide, and solve problems using databases, computer

programs, and other technology-driven information sources are called: 

A. knowledge workers. 

B. information specialists. 

C. computer nerds. 

D. technical specialists. 

Question 14 of 20 5.0 Points

The degree of wholeness in a job, which is the feeling of completing a whole

job as opposed to contributing to only a portion of a job, is its: 

A. autonomy. 

B. empowerment. 

C. task identity. 

D. culture. 

Question 15 of 20 5.0 Points

Which of the following is NOT a characteristic of an effective group? 

A. Members function independently. 

B. Members participate fully in group discussion. 

C. Group goals are clearly developed. 

D. Resources are adequate to accomplish group goals. 

Question 16 of 20 5.0 Points

All of the following are levels of strategy generally applied to HRM activities

EXCEPT: 

A. strategic. 

B. managerial. 


C. directional. 

D. operational. 

Question 17 of 20 5.0 Points

Which of the following would be considered an operational (short term) HR

activity? 

A. Examining labor force trends 

B. Preparing staffing plans 

C. Developing a recruitment marketing plan 

D. Establishing a reward system that is linked to strategic goals 

Question 18 of 20 5.0 Points

Which of the following is the result of genetic factors and is rarely subject

to change through training? 

A. Finger dexterity 

B. Interpersonal skills 

C. Leadership skills 

D. Both B and C 

Question 19 of 20 5.0 Points

People are motivated by powerful emotional forces, and work provides an

opportunity for the expression of both __________ and pleasure-seeking drives. 

A. regressive 

B. aggressive 

C. passion 

D. self-worth 

Question 20 of 20 5.0 Points

__________ is the set of attitudes that predisposes a person to act in a

specific goal-directed way. 

A. Motivation 

B. Perception 

C. Personality 

D. Emotion







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